SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Get Home Better (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://botivarhome.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fantastic device. I don't like working with strong rusted screws, but has trouble with 220Nm fresh energized screw resolved. Makita battery fits properly. Workmanship excellent! Delivery after Austria within 3 days. Many thanks
Works. Bought for the engine. Engine BC inranner, but without Hall sensors, although if desired, you can deliver. The engine is part of the hull, so it is easy to pick it up from there will not work. But also clearly seen savings. Copper in the winding was not reported, it was possible and more winding. The current of consumption in percussion reaches 10 amps!
Ordered 07.09 delivered to apartment 11.09. Works.
I received the parcel. Delivery from Russian warehouses within 2 weeks with a tracking track. Impact a copy of the makitowski. On good honest 200nm. Yes, what is stated at the store 520Nm is n * zgo, clean water lies. But for his money 200nm is quite a normal indicator of real TX bought for 2421r. The Makita is similar if I'm not mistaken at 300Nm costs 2 times more. For small work with plumbing screws, nagers, stubs, dubelami frame long is not 212mm quite normal tool. There is a minus. In the barrel for the bit and other attachments under the hexagon is a small neodymium magnet. Which is intended to hold the snap so that it does not fall out. So at the first impact of the tool coupling mechanism, this magnet spread into the chips. That's why he's got zero. Because of this score for 4 stars.
The wrench looks like fire, the first impression is very good, as we will look in the case. Delivery hyperfast, 2 days.
Delivery is very fast. Ordered 08-09, 10-09 courier brought. Two days the order was tracked. Packed in carton and two packs. Everything's fine. Except for the carcass nothing. The wrench does not have stickers "drillpro" as in the photo. The battery is connected a little tight, like the head, but it's not critical. And the bit is weak and falls out, the short one is very tight, but the self-tapping turns. The self-tapping 150x5 is easily twisted completely into a bar and twisted. Not at once, but I unscrewed the Prado wheel nut. It's not "0", it's about 100. In general, the store and the goods are satisfied, only the adjustment of RPM is upsetting.
The goods did not receive, but the money was returned.
thanks
Good store, a shame that i did not recieve the product but good seller!! Recommand
OK
Ок
Годный гайковёрт, особенно для своей цены. Ньютон 150 в нем, не более, но с колесами на легковых справляется. С оригинальной макитовской батареей работает отлично.
Все работает с аккумулятором от Makita. Внизу есть регулировка оборотов. Ничего пока не крутил, дополню позже.
arrivato, dubito dei 520Nm
Окрутил гайки на колесах, после шиномонтажа
El vendedor envío mi paquete, pero en mi país lo devolvieron. Sin embargo, el vendedor me aviso y me dijo todos los pasos que debía seguir para hacer una disputa y devolver mi dinero. Estoy muy agradecida y recomiendo a este vendedor por su amabilidad, respecto y responsabilidad.
товар дошол вроде не чего. но есть фигня. читайте всë что написано. я не прачëл и он у меня пустой без зарядки и аккумулятора. Продавец не виноват. но за такие деньги на Али я нашол такой же с двумя аккамуляторами и с зарядкой
клас
Пришел в коробке. Аккумулятор поставил Макита, крутит прекрасно, заржавевшие гайки на ура.
이 제품 가격대비좋다...8월23일주문.9월7일도착.제품사용해보니 그럭저럭 쓸만함. Good
В Москву доставили очень быстро.
good
просто не убиваемая вещь, однозначно рекомендую, товар сказка. 5 stars.
Доставлен за 6 дней в 76 регион.В работе еще не проверен -не приехала батарейка.
Well, very quickly came, less than 5 days. Conveniently sits in the hand, did not try the work, the battery has not yet come. After work I will finish the review.