SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Get Home Better (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://botivarhome.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
"The holster is just gorgeous..." This is a fact, my impression was amazing. It is sewn well, not in a scream and a bow! And the belt is normal. Delivery 12 days.
Zroblen yakysno, privobude is a year old. Michael Mitt came in for a 10-year-old.
Зашибись штука, удобно лазить по лестницам с шуриком. В комплекте есть ремешок.
Excellent case for Shurik, I'm happy)) to the store Thank you so much!!!
Goods of excellent quality, came very quickly. Thank you very much
Great thing. Qualitatively sewn, but tried with the screwdriver yet did not have time, but it looks very cool! Recommend!
Delivery to Moscow two weeks Quality at first glance good, The material is tough.
кобура СУПЕР!!! Прямо очень понравилась! Респект продавцу!!!Всем рекомендую.
At first glance, the quality is good. And then the time will show...
отличная кабура, пришла за 11 дней. товар и магазин рекомендую
Delivery fast 3 weeks to Mo. I liked the quality of the shurovert perfectly. Recommend.
Кобура как родная оказалась для шурика макаллистер, сшита как на заказ, всё ровно, надёжно, при работе на высоте незаменимая штука, товар годный, продавцу жму руку, спасибо)
Great goods! Quality and even beautiful!!! Delivery of bullets in Peter 14 days!!! Thanks store
Excellent holster, screwdriver keeps perfectly even without fastening, the quality is excellent sewn well, without jambs, I recommend.
Good quality durable holster. Let's see how it works. Thank you. store recommend
The goods are good, schurik Metabo keeps perfectly. The store and I recommend it.
The holster is excellent and quality. The only negative in my opinion: pockets for a bit of very small depth, bits from 5 cm long will fall out.
Very fast delivery to the Smolensk region, the city of Safonovo, took self-delivery from the post office of Pyaterochka, that for now the most convenient and fast option, the bag really liked, it is well sewn and made of quality materials, the belt is included and it is strong comfortable, шуруповёрт interskol perfectly fit, I'm happy and recommend this purchase, All fruitful work!
Very good and quality goods. Corresponds to the description. I recommend the goods and the store!